On your side, by your side.
Independent, impartial support when it matters most.
With nine years as a financial adviser, I offer practical, real world help to simplify the systems that make life feel unnecessarily complicated. Whether it’s untangling broadband and TV deals, understanding bills, or making confident decisions without pressure.
I don’t sell packages or push products. I work solely in your best interest, helping you cut through the noise with clarity and care. This service is grounded in integrity, trust, and a deep respect for the individual.
You're not alone, even if it feels like it.
Whether you're navigating life without nearby family, overwhelmed by digital tasks, or supporting someone who needs extra help, you're in the right place.
This is a trusted, one-to-one support for people facing life’s practical challenges when no one else is around or able to step in.
I AM YOUR SECRET ARMY.
Bridging the gap between advice and action - turning professional guidance into practical support you can actually use.
What's offered
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Life admin support: Help with paperwork, forms, phone calls, and making appointments, including moving home
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Digital assistance: Support with online banking, GP access, and navigating apps
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Appointment companion: Someone to attend appointments in person or online
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Next of Kin support: Practical presence when trusted family or friends are unavailable
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Power of Attorney: Offered where appropriate, under clear agreement
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Impartial decision making support: Calm, confidential guidance through complex choices
Who this supports
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Individuals without family or trusted friends
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Adult children supporting elderly parents from a distance
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People navigating health, legal or financial systems alone
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Anyone feeling overwhelmed by forms, tech, or life admin
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Those who simply need a steady, trusted presence by their side
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Business owners juggling work, family, and caring for ageing parents, engaging me to support their parents so they can focus on running their business
Why this matters
Sometimes what’s needed isn’t a friend or a professional adviser, but someone neutral, discreet, and completely focused on what’s best for the individual. With nine years of experience as a financial adviser, this service provides thoughtful, real world help from a place of integrity and care.
Based in Brighton, working across the South East, in person
“Kirsti made everything feel manageable. I’d been ignoring letters, delaying decisions, and feeling ashamed. She sat beside me and got it done. I trust her completely.” Client, age 76.
How to start
There's no pressure to have everything sorted out. A short conversation is often the first step towards feeling more confident.
📞 Arrange a free 15 minute call booking link.
OUR IMPACT
The Problem We're Solving
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13,875 older Brighton & Hove residents live alone (38% vs 30% regionally) 2021 census
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Over 20,000 unpaid carers (1 in 12 residents) contributing £618m annually to the city's economy
Our Solution
We bridge the critical gap between receiving advice and actually implementing it. Unlike traditional advice services, we provide hands-on follow-through:
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Sitting with people to complete forms
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Making phone calls together
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Attending appointments
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Navigating digital systems step-by-step
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Being the 'trusted friend' when family isn't nearby
Building on Proven Impact In 2024
Since August 2024, working as Kirsti Cox Advocacy, I’ve supported clients through complex money and admin problems. For some, the result has been life changing. One client had a personal pension they’d lost track of. They also had a State Pension they didn’t think they’d get. Both are now paid, and it’s made a real difference to their retirement. Other clients have had benefit errors put right. Some were helped to deal with debt early, before it became a crisis. Clients regularly tell me they feel more confident and in control by the end.
Our commitment
No vulnerable Brighton & Hove resident should be denied practical advocacy support due to inability to pay.
SERVICES
Bridging the gap between advice and action, so you don’t get stuck with unanswered forms or overwhelming tasks
Fees and transparency
Every client’s situation is different, and so is the support I provide. Some people need just a few hours of help, while others prefer an ongoing package. Depending on your needs, fees may be structured as an hourly rate or as a package.
Whatever we agree, you’ll always receive a clear outline of costs in advance, no surprises, no hidden extras.
How advocacy complements professional services
Take Brenda, for example. She had excellent legal support, but needed someone she could trust to help with everyday admin during a difficult time. Someone to walk alongside her and turn advice into action.
TESTIMONIALS
I had no idea how to deal with a situation. I would panic, worried I would say or do something wrong. I trust Kirsti 100%. I have no-one else to turn to that I trust. I hadn't realised my mobile phone company were charging me for a landline phone package - I don't have a landline!
Brenda Basnet
A fantastic result when Kirsti stood by me! Kirsti gave me the confidence and backup to negotiate a very complicated insurance claim. It enabled me to drive through all the red tape and claim what I was due. Guiding, Supportive, Focused, Excellent outcome.
Sheila Rantor
I felt completely overwhelmed by my paperwork and financial commitments. It seemed like every time I needed an important document, I couldn’t find it. Kirsti’s organisation changed everything. She patiently went through my insurance policies, bank accounts, and even my utility bills, helping me centralise everything into a system that I now use every day.
Laura