.jpg)
On your side, by your side.
Independent, impartial support when it matters most.
With nine years experience in financial services, I offer practical, real world help to simplify the systems that make life feel unnecessarily complicated. Whether it’s untangling broadband and TV deals, understanding bills, or making confident decisions without pressure.
I don’t sell packages or push products. I work solely in your best interest, helping you cut through the noise with clarity and care. This service is grounded in integrity, trust, and a deep respect for the individual.
You're not alone, even if it feels like it.
Whether you're navigating life without nearby family, overwhelmed by digital tasks, or supporting someone who needs extra help, you're in the right place.
This is a trusted, one-to-one support for people facing life’s practical challenges when no one else is around or able to step in.
I AM YOUR SECRET ARMY.
Bridging the gap between advice and action - turning professional guidance into practical support you can actually use.
What's offered
-
Life admin support: Help with paperwork, forms, phone calls, and making appointments, including moving home
-
Digital assistance: Support with online banking, GP access, and navigating apps
-
Appointment companion: Someone to attend appointments in person or online
-
Next of Kin support: Practical presence when trusted family or friends are unavailable
-
Power of Attorney: Offered where appropriate, under clear agreement
-
Impartial decision making support: Calm, confidential guidance through complex choices
Who this supports
-
Individuals without family or trusted friends
-
Adult children supporting elderly parents from a distance
-
People navigating health, legal or financial systems alone
-
Anyone feeling overwhelmed by forms, tech, or life admin
-
Those who simply need a steady, trusted presence by their side
-
Business owners juggling work, family, and caring for ageing parents, engaging me to support their parents so they can focus on running their business
Why this matters
Sometimes what’s needed isn’t a friend or a professional adviser, but someone neutral, discreet, and completely focused on what’s best for the individual. With nine years of experience as a financial adviser, this service provides thoughtful, real world help from a place of integrity and care.
Based in Brighton, working across the South East, in person
“Kirsti made everything feel manageable. I’d been ignoring letters, delaying decisions, and feeling ashamed. She sat beside me and got it done. I trust her completely.” Client, age 76.
How it works
Call 07900 190 285 to book a 15 minute introduction call, there is no pressure or selling. If we're a good fit for each other, we'll discuss next steps and timescales, and who else (if anyone) you'd like involved or kept in the loop. You stay in control, we work at your pace. Fees are agreed in advance.
How to start
There's no pressure to have everything sorted out. A short conversation is often the first step towards feeling more confident.
📞 Arrange a free 15 minute call 07900 190 285
OUR IMPACT
The Problem We're Solving
-
13,875 older Brighton & Hove residents live alone (38% vs 30% regionally) 2021 census
-
Over 20,000 unpaid carers (1 in 12 residents) contributing £618m annually to the city's economy
-
6,441 people relying on emergency food weekly (up 25% since 2022)
-
Growing demand for advocacy support when people need it most
Our Solution
We bridge the critical gap between receiving advice and actually implementing it. Unlike traditional advice services, we provide hands-on follow-through:
-
Sitting with people to complete forms
-
Making phone calls together
-
Attending appointments
-
Navigating digital systems step-by-step
-
Being the 'trusted friend' when family isn't nearby
Building on Proven Impact In 2024
Operating as Kirsti Cox Advocacy, we -
-
Supported 15 clients through complex financial and administrative challenge
-
Secured over £50,000 in unclaimed entitlements in 2024, including:
-
A 78-year-old client now receiving £12,000 annually from a pension he didn't know existed
-
Multiple benefit corrections ensuring vulnerable residents receive what they're legally entitled to
-
Early intervention preventing debt escalation for clients facing financial crisis
-
Maintained 100% client satisfaction
"Kirsti made everything feel manageable. I'd been ignoring letters, delaying decisions, and feeling ashamed. She sat beside me and got it done. I trust her completely." Client, age 76
Scaling Our Impact as a CIC
Now as Sorted & Supported CIC, we're expanding this personalised proven model to reach residents who need at home in person advocacy support.
With seed funding of £25,000 - £30,000 we will -
-
Hire a part-time Advocacy Worker to expand service capacity
-
Provide free or subsidised support to 30 vulnerable clients in Year 1
-
Build robust impact data demonstrating social return on investment.
-
Establish partnership referral pathways with statutory and voluntary services.
-
Position for larger commissioning contracts in Year 2.
Our commitment
No vulnerable Brighton & Hove resident should be denied practical advocacy support due to inability to pay.
SERVICES
Bridging the gap between advice and action, so you don’t get stuck with unanswered forms or overwhelming tasks
Fees and transparency
Every client’s situation is different, and so is the support I provide. Some people need just a few hours of help, while others prefer an ongoing package. Depending on your needs, fees may be structured as an hourly rate or as a package.
Whatever we agree, you’ll always receive a clear outline of costs in advance, no surprises, no hidden extras.
How advocacy complements professional services
Take Brenda, for example. She had excellent legal support, but needed someone she could trust to help with everyday admin during a difficult time. Someone to walk alongside her and turn advice into action.
TESTIMONIALS
I had no idea how to deal with a situation. I would panic, worried I would say or do something wrong. I trust Kirsti 100%. I have no-one else to turn to that I trust. I hadn't realised my mobile phone company were charging me for a landline phone package - I don't have a landline!
Brenda Basnet
A fantastic result when Kirsti stood by me! Kirsti gave me the confidence and backup to negotiate a very complicated
insurance claim. It enabled me to drive through all the red tape and claim what I was due. Guiding, Supportive, Focused, Excellent outcome.
Sheila Rantor
I felt completely overwhelmed by my paperwork and financial commitments. It seemed like every time I needed an important document, I couldn’t find it. Kirsti’s organisation changed everything. She patiently went through my insurance policies, bank accounts, and even my utility bills, helping me centralise everything into a system that I now use every day.
Laura
Ready to talk it through? Let’s start with a short call - 07900 190 285
My
Story
Hello, I’m Kirsti Cox
I’m passionate about helping individuals, particularly seniors navigate today’s digital world. Too often I hear "Just because I’m older, it doesn’t mean I don’t understand.” Those words stay with me and fuel my determination to ensure older people are treated with respect, not dismissed or taken advantage of.
With nine years of financial advisory experience and collaborations with trusted professionals, I bring compassionate, judgment-free, unbiased support. My work is guided by a strong moral compass and a commitment to always doing the right thing.
Over the years, I’ve supported friends, neighbours, and clients with the challenges of life admin and technology. I’ve seen how frustrating it can feel to be left behind by apps, passwords, and online forms, or how isolating it feels to have no one nearby to turn to.
That’s why I created Kirsti Cox Advocacy, to provide trusted, professional support tailored to your needs, so you can feel empowered, organised, and back in control.
If this resonates with you, I invite you to get in touch for a confidential, no pressure conversation. Whether you’d like support with one of my bespoke services or simply want to explore what’s possible, I’m here to help.
In 2026, I incorporated as Sorted & Supported by Kirsti Cox Advocacy Community Interest Company (CIC). This reflects my commitment to community benefit and ensures any surplus is reinvested in expanding support to those who need it most across Brighton & Hove and the wider South East.